Frequently Asked Questions

Everything you need to know about bringing Clever Poppy into your home.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Once your order is processed, you will receive a tracking number via email to monitor its journey.

What is your return policy for home decor?

We want you to love your space. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund, minus shipping costs.

Are your products sustainably sourced?

At Clever Poppy, we prioritize ethical craftsmanship. Many of our collections feature FSC-certified wood, organic textiles, and artisan-made goods from fair-trade partners.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery timelines vary by location and are calculated at checkout.

What should I do if my item arrives damaged?

We take great care in packaging, but accidents happen. Please email our support team with photos of the damage within 48 hours of delivery, and we will send a replacement immediately.

Can I cancel or modify my order after it's placed?

Because we aim to ship orders as quickly as possible, we can only accept cancellations or modifications within 2 hours of order placement.